MetaCaseDesk – A SharePoint based HelpDesk, Ticketing and Case Management Solution
About MetaOption LLC
MetaOption, LLC is a Microsoft “Gold” Certified Partner with over 10+ Years of successful experience in providing end-to-end IT Solutions & Services to business enterprises worldwide. MetaOption, LLC offers the services listed below to Legal, Telecommunications, Healthcare, Manufacturing, Public Sector, Banking, Financial Service, Utilities & Government sectors. Our human assets include over 100+ software engineers, project managers, business analysts & developers assigned and assisting client projects globally.
MetaOption LLC also has extensive knowledge with Microsoft products including Dynamics CRM, Dynamics NAV, Office 365 and SharePoint. MetaOption LLC ensures that each business enterprise it conducts business with, leverages the latest IT innovations to improve their productivity and increase profits.
Some of the major areas & technologies, where we excel are
- Infrastructure and Cloud
- Cloud Assessment and Migration
- Network and Application Support
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- Licensing and Training – Learn more..
- IT Staffing – Learn more..
- Systems Integration – Learn more..
- Application and Data Migration – Learn more..
- SharePoint, Dynamics CRM, Dynamics NAV, Dynamics GP, Dynamics AX and other Microsoft solutions
- BI and Reports Development
- Mobile Application Development – Learn more..
- Custom Application Development – Learn more..
- ASN/EDI Integration
- Marketplace Integration’s with Amazon, EBay, Rakuten and other leading marketplaces
MetaCaseDesk has been developed by MetaOption LLC’s in-house Microsoft Certified SharePoint developers and engineers. MetaCaseDesk is an “all-in-one” ticketing management system built on Microsoft’s SharePoint platform. Our case management system has been designed to assist all types of business enterprises to efficiently handle, for an example, complaints, issues, requests, cases, etc., raised by customers, in a well-organized way.
Using our Cloud based Case Management System, your business establishment can easily track and resolve matters raised by customers regarding each business’s product and or service in one central portal. Our ticketing tool can also be easily customized to fit any organization’s business requirement.