Tag Archives: Support Portal

Manage Tickets in MetaCaseDesk via Email, Customer Portal, and Support Portal

MetaCaseDesk is a SharePoint-based ticketing tool, which businesses can run on Microsoft SharePoint server 2010 and 2013. It allows businesses to resolve their internal and customer issues on a daily basis. The ticket management process of MetaCaseDesk is simple. It starts when customers (or end users) raise tickets to resolve their issue, and ends when… Read More »