Tag Archives: SharePoint Based IT Helpdesk

8 bases to escalate your organizational productivity using SharePoint based IT Helpdesk

Any business organization is made for humans i.e. Customers, and made up of humans i.e. Employees. However, to sustain in the modern day business world, the business processes are being modernized by IT tools and techniques. This brings numerous benefits for the organizations, such as, scalability, universal accessibility and mobility among others. However, at the… Read More »

MetaCaseDesk’s Knowledgebase Feature Helps Businesses to Handle Recurring Issues

At times, resolving business issues becomes a tedious task for the support team, because they are supposed to resolve the same issues repeatedly. More importantly, as these repeated issues keep the team busy, as a result, they are not able to work on other high priority issues. Now, let’s consider another a scenario- what if… Read More »