Tag Archives: SharePoint Based Help Desk System

A SharePoint Based Helpdesk and Ticketing Tool with Informative and Interactive Dashboard

MetaCaseDesk – a SharePoint-based ticketing tool, IT helpdesk, and case management system, makes it easy for businesses to handle internal and customer issues, by offering interactive dashboard to end user (or customer) and support team for analyzing the tickets. There is no dearth of solutions for managing business issues. But a business has to choose… Read More »

MetaCaseDesk offers Cross AD Authentication to Businesses

MetaCaseDesk is a cloud and SharePoint-based ticketing tool, Helpdesk application, and case management system. Small, medium and large sized businesses use it to manage their internal technical (hardware as well as software) issues in the form of tickets, on a daily basis. It allows customers (or end users) to raise tickets, and support team to… Read More »