Tag Archives: Recurring Ticket

Scheduled Tickets for Recurring Issues with MetaCaseDesk – IT HelpDesk

Many internal tasks of businesses are needed to be done repeatedly and exclusively by the support team, like, backing up the system and email data on a monthly basis, servicing the workstations on the requirement basis, etc. But, the support users normally don’t know when they have to do these tasks, until they receive notifications… Read More »