MetaCaseDesk is a SharePoint based Helpdesk system, designed and developed by MetaOption LLC, to help the enterprises in handling numerous issues on a day-to-day basis. Usually an automated system like MetaCaseDesk eliminates the routine tasks of handling the issues which was hitherto been done manually. This is particularly useful, when the similar issues are supposed… Read More »
Modern day business have been radically transformed as compared to a few years back. Area of their functions are no longer confined to regional or national territories. Working in a multinational market is a common practice these days. Here the key question is- what made this? The only answer is technology or more precisely information… Read More »
Today, every enterprise is going away from their manual business management practices, and adopting automated software. That is, importance of information technology as a reliable assistance cannot be undermined. Numerous solutions have been developed to support many aspects of your business enterprise. Example of one such solution is IT Helpdesk, which usually acts as an… Read More »
The contemporary world is witnessing a great degree of transition. With the rapid pace in the technological progress contributing to the IT revolution, physical distances are diminishing very fast. The phenomenon of globalization is taking place with an unprecedented way. Knowledge and ideas are being exchanged across the borders effortlessly. In a truly international arena,… Read More »
MetaCaseDesk is a cloud-based solution, which is accessible on Microsoft SharePoint Server 2010 and 2013. It offers three services to businesses, namely, ticketing software, IT helpdesk software, and case management system. MetaCaseDesk ticketing service provides many outstanding features, which let businesses to handle simple as well as complex technical (related to hardware and software) issues… Read More »
