The big revolution that the internet has brought with it has also greatly influenced the way of businesses and customers’ interaction. Though it has opened up numerous paths for businesses to turn a profit, it has also made customers autonomous and has proportionally increased their expectations too. The IT support department that is entrusted with… Read More »
Research has proved the strong correlation between customer experience and loyalty. Businesses those get this concept are likely to maintain their customers and have them recommended to others too. Businesses that offer a high level of customer satisfaction will reap the benefits in terms of revenue and reputation. • Customers will pay more The FORBES,… Read More »
MetaCaseDesk is one of the reliable SharePoint-based ticketing systems. It is accessible on Microsoft SharePoint Server 2010 and 2013. To access it, businesses are required to buy its affordable license, which is available with flexible payment plans. With every license, businesses also get additional benefits, like customer support and multiple support-user access. Let’s put more… Read More »
