Today, every enterprise is going away from their manual business management practices, and adopting automated software. That is, importance of information technology as a reliable assistance cannot be undermined. Numerous solutions have been developed to support many aspects of your business enterprise. Example of one such solution is IT Helpdesk, which usually acts as an… Read More »
There are stores those consider their customer service as their strongest selling point and are known for their service rather than their products. The salesperson over there walks your bags to you instead of handing it over sales counter. The salesperson walks you themselves to the requested department instead of pointing or giving directions. Everytime… Read More »
The big revolution that the internet has brought with it has also greatly influenced the way of businesses and customers’ interaction. Though it has opened up numerous paths for businesses to turn a profit, it has also made customers autonomous and has proportionally increased their expectations too. The IT support department that is entrusted with… Read More »
Research has proved the strong correlation between customer experience and loyalty. Businesses those get this concept are likely to maintain their customers and have them recommended to others too. Businesses that offer a high level of customer satisfaction will reap the benefits in terms of revenue and reputation. • Customers will pay more The FORBES,… Read More »
Now keyboard has replaced pen and pencil, printer has replaced books and notebooks, and computer has replaced desk filled with office products. This means that the time of paperless office has already come, as almost all the businesses have started to completely depend on digital devices for their work, like laptop, tablet, desktop PC and… Read More »
